Wells Fargo Platinum Visa ® Card Guide to Benefits

Your Guide to Benefits describes the benefits in effect as of 09/01/2024. Benefits information in this guide replaces any prior benefits information you may have received. Please read this guide in its entirety and retain for Your records. While you may not be eligible for coverage of losses under one benefit, you may qualify for coverage under a different benefit.

For questions about Your account, balance, or rewards points, please call the customer service number on Your credit card statement or on the back of Your card.

Section 1 - Shopping Benefits

Cellular Telephone Protection

What is Covered

Coverage is provided for all Cell Phones with lines that appear on the Wireless Bill.

How Long are You Covered

Coverage starts the first day of the calendar month following the posting of the Wireless Bill charge to the Covered Card Account.

If You fail to make a payment of the Wireless Bill with the Covered Card in a particular month:

Deductible

The amount of $25 per claim will be deducted from the amount reimbursed for the repair or replacement of the Cell Phone.

Maximum Coverage per Cell Phone

Coverage is limited to the lesser of the following:

Maximum Coverage per Covered Card

Coverage is limited to:

Coverage is supplemental to and excess of valid and collectible insurance or indemnity (including, but not limited to, cellular wireless telephone insurance programs, homeowner’s, renter’s, automobile, or employer’s insurance policies). After all insurance or indemnity has been exhausted, We will provide coverage
subject to the terms, conditions, exclusions, and coverage limits of this benefit.

Definitions

What is NOT Covered

How to File a Claim

To file a claim, call 1-800-316-8051 (all relay calls are accepted, including 711) or visit https://mycardbenefits.assurant.com. You are leaving Wells Fargo and entering a website that Wells Fargo does not control. Wells Fargo has provided this link for your convenience, but does not endorse and is not responsible for the content, links, privacy policy, or security policy of this website. You must notify us of the loss within sixty (60) days of the loss or as soon as reasonably possible.

You will be asked to provide the following documentation to substantiate the claim: